“Precise for Oracle has changed the way we troubleshoot performance problems. The old approach took up to a day of a highly skilled application developer's time. Now our DBAs can locate the problem statements in minutes and pass that information to the engineer, saving a great deal of time.” — Yu Hang - Project Manager for Information Management, Fujian Telecom
Oracle Applications support critical business processes in areas such as Financials, ERP, and SCM - all components of the Oracle E-Business suite. The Oracle Applications support team, consisting of applications, databases, network, and storage administrators, has the critical role of ensuring that any interruption to service is resolved before the business suffers.
Oracle Applications are supported by and communicate with a multitude of database instances, application servers, and web servers as well as many other components. All of these components work together to serve thousands of processes, forms, users, and transactions; all of them connect to Oracle Applications from different geographical locations; all are expected to have high availability and fast response times. To understand the nature of performance losses in Oracle Applications and to resolve the losses effectively, the support team needs deep visibility into transactions, users, forms, program, locations, and business functions, and an understanding of how they are tied to the performance loss. Precise for Oracle Applications continually monitors Oracle Applications and the entire infrastructure supporting them in order to:
Precise helps Oracle Applications support teams identify failing or underperforming components, prevent the most critical problems from impacting the business, and resolve the rest in a timely manner.
Precise for Oracle Applications automatically monitors and correlates activity in Oracle Applications transactions, follows the transactions across all tiers and identifies the contribution of each tier to the transactions’ total response time. The Oracle Applications support team can immediately identify the slowest transactions using categories such as users, departments and locations. DBAs that support Oracle Applications can quickly identify the slowest SQL queries and understand which transactions and which users are issuing these inquiries to provide a highly qualified resolution. Precise for Oracle Applications provides automated performance analysis built on over 20 years of hands-on experience and a summary of all problems detected in every tier by order of importance. For every problem reported, Precise for Oracle Applications also provides actionable recommendations on how to solve it, helping every member of the Oracle Applications support team solve performance problems in the shortest time possible.
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"This can postpone hardware purchases of more than £1m by two years and cut the cost of licensing, which is more expensive for bigger machines."
VocaLink uses Precise to keep Oracle and Java optimal.
"...90% of UK salaries are paid through this system, VocaLink uses Precise to measure the length of time it takes to handle Bacs security checks."
Report Manager is a reporting tool in Precise that queries the Performance Management Database and displays the results in reports that are generated on a scheduled basis or on demand. See the webinar.
Here is a chance to experience a detailed presentation on Building Enterprise Portals! This 60 minute WebEx presentation is focused on Dashboards and Reporting.