SLA Solutions

“Proving where application performance issues originate can be extremely complex-and in some cases impossible. [Precise] allows the Team to pinpoint possible sources of performance issues or eliminate the databases and applications which are performing correctly.”

Graeme Hackland IT Manager, ING Renault F1 Team

Precise TPM as a Service: Simplify your path to better service levels.

Many companies are interested in transaction performance management to improve Quality of Service (QoS) and eliminate service slowdowns for mission critical business applications. Every IT organization and application owner is asking for the following:

  • What is my QoS for users- 24X7?
  • What is broken?
  • How do we fix it?

Precise Transaction Performance Management (TPM) answers these questions. Yet some IT organizations are not ready for a TPM practice internally. They may lack the time, resources, or the in-house expertise to do it right.

Simplify your purchase and benefit from Precise expertise.

Precise Transaction Performance Management as a Service (TaaS) is a managed service subscription that does not require any additional purchase of software license or maintenance. It includes everything a customer needs to improve application performance. Precise TPM experts install the software and deliver it remotely as a service.

Precise optimizes and manages application performance remotely for you by the world's best TPM experts. Your data and the Precise software remain on your internal servers, offering the ultimate flexibility and saving precious internal IT resources.

Improve application service levels in no time.

Get started faster: Precise handles the setup and installation of the software and helps you map critical business transactions. Within weeks, your team will have the necessary data tofocus on critical transaction performance improvement. From there, we handle the daily management of Precise TPM solutions by leveraging our internal experts.

Gain expertise and best practices: We help your business establish quantifiable SLA's and deliver bi-weekly reports detailing your progress. Precise TaaS provides unlimited remote mentoring, training, and a dedicated technical account manager so that your team can gain from our expert knowledge in TPM.

Continuously improve: We help you get more from your product through training on performance methodology and by configuring automated alerts for baseline performance exceptions. This helps you stay ahead of issues so they don't become problems.

Reduce costs: Using Precise TaaS you have zero operational overhead. Our refined processes save your business money on maintenance, tuning and support.

Lower risks: With Precise TaaS, you don't have to worry about updates, patches, incident resolution, or any other maintenance task. We ensure that your TPM system is always up-to-date and performing optimally with 24 x 7 support.

Greater returns from your IT investments: simpler than you think.

Precise TaaS is an easy and effective way for companies to instantly benefit from our best-in-class APM solution and leverage our years of experience to proactively control application performance. In one subscription, your business gets a proven process incorporating architecture design and training, modeling of performance metrics, transaction fine-tuning, stakeholder alignment and building your first dashboard. Our best practices can help ensure success with Precise TPM.

Quickly realize the power of transaction performance management.

Precise consistently improves your applications' Quality of Service for end-users. By tracking transactions from the end-user through every application tier and to database and storage, Precise monitors application QoS around the clock, isolates problems, and guides the resolution process. With more than 1000 customers worldwide and over 20 years of experience, Precise is a proven solution that will significantly improve the performance of your critical applications.

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